4/10 – Redelijk
14 februari 2025
Over charged, lied didn't honor res.price
I am working in Portland graveyard shift and with the snow was required to work 2 more nights. Has asked if I needed to room another night if it was available and was told yes so when I went to pay for another night I was shocked to be quoted almost 30 dollars more for the night of course it wasn't quotes I had given my credit card and room key at the same time and then after my card was ran for every penny on it I was told I was 20 short when I asked why so much was told that's what it cost it was never 60ish dollars so since I was going to have to transfer from my bank to my prepaid card I use when traveling I looked it up on line and showed him the 68 dollar reservation I could make right then and was told so it then but wouldn't refund my already paid 77 to my card so I would be able too. Isn't that theft? Running my card first and all? Not to mention I'm sure had I just checked out my deposit of 100 would of been kept. You would think being in business with hotels com they would at least honor the price you put on your website and offer to guest. Not to mention the premium channels of cable are at best 8 channels and the room was so cold I had to buy a personal space heater. Won't be going thru hotels.com or studio 6 again I would be better off sleeping in my car
Heather
Heather, zakenreis van 3 nachten
Geverifieerde gastenbeoordeling van Hotels.com
