I normally would not leave a neutral or not so good review but I do feel like a few things need to be said about the property. In relation to the check in, we got there a little early. I had called ahead to make sure we would be able to use the pool and beach and I was told that we would. When we checked in the associate told us that there was no use of those facilities, but we can try to use the facilities at Pawleys Plantation. He said that there was a beach and pool there. We got there, they said no there was no beach access. We drove around trying to find a beach & parking and ended up with a parking ticket which obviously that’s our own fault. However, when we got back to check in at 4 o’clock, the other gentleman said we could have just stayed there and used that pool and their Beach access. He said the person who checked us in was new and he didn’t know any better. Just disappointing. I told The guy I had called and asked and he still said there was no access & didn’t offer to verify. It would’ve been nice to have proper info as it wasted a few hours on our short vacation.
We Checked into the room There was no hand soap at all, which was odd. The TV in the master bedroom was not working properly. There was only shampoo in the shower, which is fine, We brought our own, but for the price you pay and the fees associated, you would think that it would be fully accommodating. The ad for the location is very deceiving.
We do travel often. Just wanted to mention these