Considered to be one of the best hotels on the Riviera, I was so looking forward to spending two nights here. In the end it’s not in the same league as the Carlton or the Martinez. Check in was efficient and we get to check in early which we are very grateful for. Room was small but functional and the quality of finish, bedding, towels, robes etc was excellent. All downhill from there. €55 for two nights parking, lunch was not good, a prawn salad had six prawns on top, no wait for it, it’s three prawns cut length ways in half and placed length ways to make it look like there are six. To make things worse the dressing was béarnaise sauce as they had no Máire Rose sauce. Arrived back from dinner at the excellent La Môme restaurant at 11:10pm and the staff was closing up the bar, if we wanted a drink we had to use our mini bar or order room service. You have to go through reception and people dining and having cocktails to get to the swimming pool which we were told was now closed due to the rain.
The big problem was getting our room serviced on day two. Went for breakfast, room not serviced, went to town, room not serviced. Rang guest services and we agreed a time of 3pm. Came back at 6 pm to get ready for dinner, room not serviced. We had to go onto the hallway and find towels in a cupboard. Came back that night, room not serviced. Next morning the reason given was the electronic device on our room was not working to indicate the room needed to be serviced. I understand