Great customer service! But the Hotel is not worth the price. The room and furnishings are worn, and need to be updated. Breakfast should be included in the price, but it’s not. Walls are thin and everything can be heard. Ice machine was out of order on my floor, so I had to constantly go to other floors to look for a working ice machine. Only one elevator was working during my entire stay. Loved the fitness room! Plenty of towels, sanitizing wipes, earphones, water and fitness equipment.