The room and customer service were overall great, but for some reason when we walked in both the heater and fireplace were going full blast (the heat was set to about 85 and the fireplace was on max), it was like a sauna. Unfortunately the room did not have a/c. We thought opening the doors and windows would sufficiently cool it off since it was chilly out, but sadly did not realize it was still too warm to sleep comfortably until we went to bed. By then we didn’t want to pack it up and try moving rooms, so we just suffered through the warmth. If it weren’t for the weird temperature thing, this stay would have been nearly perfect. (The bed was a little stiff, but not sure if that would have kept us up, since we were up due to the temp.)