The highlight was how nice the man was who checked us in. He was awesome. Everything else tho....
If you stay here, i highly recommend you ask for a 2nd floor room.
We went up to Big Bear get out of the city for NYE - looking forward to getting good sleep and no fireworks.
Whomever was above us did not sleep at all. They were up pacing and stomping on the floor all night until they left at 10am. Their thuds echoed in the room all night...all morning...it was miserable. We heard the shower, the toilet, and more pacing thuds.
There was also water damage from the bathroom upstais in our bathroom as the paint was peeled off the ceiling and it was bowing. There was no light in the shower so we had to shower in the dark - not burnt out, there was no light fixture in the shower for light and the shower was behind a wall so very little light came in from the bathroom.
We also ate at the restaurant on property. The staff seemed very bothered we were there and we sat and sat and sat waiting for service. Their website said they had normal menu but when we sat down they said no. I showed the page and got the response "i dont know what to tell you." If we would have known, we 100% would have gone somwhere else.
For the amount we paid for this room, we really expected more.