The Moment Hotel

The room was dirty we changed rooms 3 different times. We found blood on the sheets and the other sheets had large brown circles on the comforter. The front desk woman did try her best to help. Unfortunately, we couldn’t get a refund it was so late that we couldn’t just book a room somewhere else. We ended up sleeping fully dress on top of the sheets of one of the cleanest rooms out of 7 we checked. We disinfected the room ourselves non of the rooms are sanitized wish we could of canceled our stay but it was pre paid for and there’s no refunds available.

The hotel is just like it is on the pictures, amazing. From the structure of the hotel to the cleanliness everything was great!

The hotel was in a good location for tourists. Issues included no curtain which allowed the bright neon lights of the Guitar store across the road to shine into the room at night. The room was not cleaned well, with plastic left on the ground one night. The shower mat was not replaced one night and the tissue box which was empty was not replaced. There was a 2L half finished milk bottle on the table on the first day, and a half packet of disposable razors in a drawer.

Good location, the bathroom is made of class though, not very discrete. There are no dim lights which is not good when you have more than one person in the room and is trying not no wake them.

The staff are all very friendly and helpful, the place is clean and well-maintained, and the beds are very comfortable. It’s exactly what you want for an easy getaway and the price is very reasonable for what you get.

Hotel is incredibly cheeply put together. Walls painted terribly smells nothing is clean. Came back to my room no on had come in for house keeping and I pulled back my sheets to look closer and there were PEE stains on them. It was so discusting. Sheats were gross and uncmfortable. I asked them to redo it at 7pm and they did but i did not want to inspect it incase it was still dirty sheets just wanted to get out of there.

Do not go there ! First off, got there with my King room reservation, get assign a room , get to the room and its a mess, obviously the room wasn’t cleaned in time, didn’t even have time to see what kind of room it was. Go back to front desk and they offer to give me the same room but with two Queen meaning more floor space, so i tell them i have a King reservation and tell me they dont even have King room “ False advertising “ decide to take the 2 Queen since it was a long Day of travelling, get to the room and they’re obviously 2 Double ... the room wasn’t that clean, found a tooth brush under the bed and trash behind the door in the bath room!!! I would never go back . Up to you to decide

Positives: Bedding was exceptionally comfortable. Great location as it's an easy walk to Hollywood Boulevarde / Walk of Fame etc Negatives: Everything else. Staff weren't terribly helpful nor friendly except for the bar attendant on our 2nd night. We checked in at 9:15pm, given keys and left standing there. I asked which way to lifts/rooms. Was pointed towards a door and told "that way". Dropped our bags, went up to the rooftop bar (was told when we asked it was open till 10pm ). Lights on, music playing, no bar attendant. Waited 15mins and gave up. The next arvo we went up around 4pm, patrons sitting around but again no attendant. Finally came up after 20mins, she had been in the kitchen making food from the bar menu for patrons. We ordered an appetiser, a beer and a RED wine. She had a beer at the bar but had to go back downstairs for the wine and make the food. Came back with a WHITE wine (I just drank it), and eventually back up with the food. She was lovely but clearly they are understaffed. In room... no water glasses or coffee cups even though there's a coffee machine. Mentioned it next morning but still nothing in room later that day after house keeping had been in. Also no mini bar snacks - completely empty when we arrived and not refilled the next day. There was mini bar drinks in fridge. Would I stay here again - NO.

Cool experience, meeting great people