Bernini Palace in Florence

The hotel is outstanding. Absolutely luxurious. The staff are very attentive and very service orientated. They organised a private guide, who did a great job, at very short notice. It would be hard to find a better located hotel anywhere. I would absolutely return again. It's less than a 5 minute walk, to 5 of the 6 major attractions in Venice.....to the 2 major churches, the town hall, the Ufitzi art gallery and the ponte Vecchio. Only David at the Acadamia is further away, probably 8 to 10 minutes. I can't recall going to a better located hotel, anywhere. John Boscawen. Auckland, New Zealand

This hotel is in the center of it all. We had some minor issues with our room. Stephanie was amazing in helping us! She truly went out of her way to make sure we were happy. Will definitely return.

We were on our honeymoon unfortunately the hotel did once recognise this. That said the staff were wonderfully helpful, and we enjoyed our stay.

Only stayed one night on our way from Lake Como to Montepulciano-it was very comfortable! Room service 2x a day-never a wet towel! The shower water power was lacking but overall a wonderful stay! Comfortable walk to the Duomo and Ponte Vecchio.

The service was impeccable, especially Massimo at the front desk!