I gave a generous three-star rating, but I wouldn’t return for another stay. If I’m paying $200 for one night, I’d expect my room to be clean. My towels and pillowcases were stained, and toilet and the bathroom floors were visibly dirty. I chose to wear my sandals in the shower as it was also stained and dirty. I look forward to a shower after a long day of travel, so I was disappointed that, after my shower here, I did not feel clean. As for the service, the man at the front desk did a great job considering he appeared to be running the entire hotel alone. Checking in took quite a bit of time, but I don’t fault him for it as I’d imagine some additional help would have allowed him to be more efficient. He had several guests to attend to at one time. When I returned to the front desk later to ask for a few extra toiletries, he promised to send some to my room as soon as he could, and somehow, amongst everything else he was doing, he hurried down to my room to provide the extra toiletries. Surely, between the prices of the rooms and the costs cut in cleaning supplies, SpringHill Suites could afford to hire this poor man a coworker.