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Hilton Santa Fe Buffalo Thunder

4.0 star property
Family-friendly hotel with 3 restaurants, near Towa Golf Resort

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Santa Fe Buffalo Thunder

Suite, 1 King Bed | View from room
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Suite, 1 King Bed | Living area | LCD TV, pay movies, MP3 dock
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Casino
Main amenities
  • Housekeeping (on request)
  • Golf course
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Seasonal outdoor pool
For families
  • Free cribs/infant beds
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $129
includes taxes & fees
$113 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Standard King

Standard King | Premium bedding, pillowtop beds, in-room safe, desk

Standard King

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Qn Beds Accessible Room

Premium bedding, pillowtop beds, in-room safe, desk

2 Qn Beds Accessible Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds With Balcony

2 Queen Beds With Balcony | Premium bedding, pillowtop beds, in-room safe, desk

2 Queen Beds With Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Two Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

Suite, Two Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Two Queen Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 614 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 592 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 689 sq ft
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 495 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 786 sq ft
  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 2 Queen Beds

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 743 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | View from room

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 592 sq ft
  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Two Queens

Premium bedding, pillowtop beds, in-room safe, desk

Executive Two Queens

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fireplace

Room, 1 King Bed, Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Fireplace

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King With Balcony

Premium bedding, pillowtop beds, in-room safe, desk

1 King With Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 388 sq ft
  • Desert view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 592 sq ft
  • Desert view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Two Queens

Premium bedding, pillowtop beds, in-room safe, desk

Standard Two Queens

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 388 sq ft
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 786 sq ft
  • Desert view
  • Sleeps 3
  • 1 King Bed

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8.6 out of 10, Excellent, (1030)
The price is $165
includes taxes & fees
$147 per night
Dec 11 - Dec 12
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About the neighborhood

Map
20 Buffalo Thunder Trl, Santa Fe, NM, 87506

What's nearby

  • Buffalo Thunder Resort and Casino - 2 min walk - 0.2 km
  • Towa Golf Resort - 9 min walk - 0.8 km
  • Cities of Gold Casino - 4 min drive - 4.4 km
  • Santa Fe Opera - 8 min drive - 12.2 km
  • Nambe Falls - 25 min drive - 21.8 km

Getting around

  • Santa Fe Municipal Airport (SAF) - 27 min drive
  • Los Alamos, NM (LAM-Los Alamos County) - 28 min drive
  • Santa Fe Depot - 15 min drive

Restaurants

  • ‪La Mesita Eatery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sopaipilla Factory Restaurant - ‬3 min drive
  • ‪Gabriel's - ‬3 min drive
  • ‪El Parasol - ‬4 min drive

About this property

Hilton Santa Fe Buffalo Thunder

Hilton Santa Fe Buffalo Thunder features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Red Sage, one of 3 restaurants, serves dinner. Other highlights include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers like the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 393 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive smart lock details
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 total, up to 75 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • WiFi in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Fence around the pool

What to do

  • Golf privileges
  • Tennis
  • Golf lessons
  • Shopping
  • Sportsbook
  • Access to nearby indoor pool
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 25 meeting rooms
  • Computer station
  • Conference center (72000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 14 casino gaming tables
  • 1200 casino slot machines
  • 8 casino VIP rooms
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable bathtub seat
  • Grab bar in bathtub
  • Grab bar in shower
  • Roll-in shower
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Wo Pin has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Red Sage - Overlooking the pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Iguana Cafe - Onsite restaurant. Open daily.
Turquoise Trail - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 12 to 25 per person
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Full-service spa

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from May 04 to October 01
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Buffalo Resort Santa Fe
Buffalo Thunder Hilton
Hilton Buffalo Thunder Resort
Hilton Golf Buffalo Thunder
Hilton Golf Resort Buffalo Thunder
Hilton Santa Fe Golf Buffalo Thunder
Hilton Santa Fe Golf Resort
Hilton Santa Fe Golf Resort Buffalo Thunder
Santa Fe Resort
Hilton Santa Fe Buffalo Thunder Hotel
Hilton Buffalo Thunder Hotel
Hilton Santa Fe Buffalo Thunder
Hilton Buffalo Thunder
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Santa Fe Hilton
Hilton Santa Fe Buffalo Thunder Hotel
Hilton Santa Fe Buffalo Thunder Santa Fe
Hilton Santa Fe Buffalo Thunder Hotel Santa Fe

Frequently asked questions

Does Hilton Santa Fe Buffalo Thunder offer free cancellation for a full refund?
Yes, Hilton Santa Fe Buffalo Thunder does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Santa Fe Buffalo Thunder?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hilton Santa Fe Buffalo Thunder?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Santa Fe Buffalo Thunder?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hilton Santa Fe Buffalo Thunder?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Santa Fe Buffalo Thunder?
Yes, the 70000 square-foot casino features 1200 slot machines and 14 gaming tables. Sportsbook is offered.
What is there to do at Hilton Santa Fe Buffalo Thunder and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hilton Santa Fe Buffalo Thunder also has 2 bars, a casino, and a seasonal outdoor pool, as well as a 24-hour fitness center, spa services, and an arcade.
Are there restaurants at or near Hilton Santa Fe Buffalo Thunder?
Yes, there are 3 onsite restaurants, featuring pool views.
What's the area around Hilton Santa Fe Buffalo Thunder like?
Hilton Santa Fe Buffalo Thunder is a short 2-minute walk from Buffalo Thunder Resort and Casino and 9 minutes' walk from Towa Golf Resort.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

liam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We have stayed here seval times and always have a great experience. Friendly staff at check in and very clean facility. Definitely will come back and recommend.
Margarita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and staff was awsome, shower door handle was broken and shower head needed cleaned. Lots of clogged jets
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Florence, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Balloon fest stay
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We went for pleasure. Really nice hotel and casino, along with the restaurants. The rooms did have a funky smell, like humid, but they were nice, clean, and comfortable.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing!
George, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a beautiful place to stay! Very nice rooms that are very clean and comfortable. Casino is nice and I love the balconies with each room to go outside!! This place is relaxing with great amenities!
Kenneth, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall great stay!
The hotel itself was beautiful, very clean, we were very happy with the size of our room. The only bad thing I can say about Buffalo Thunder is on a Friday night, they had 2 places open to eat, one of which had an hour+ wait time.
Britnee, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel is getting a bit dated. The shower curtain wouldn’t stay in the tub and got water everywhere. The tub was really dated and the sprayer went everywhere. The air conditioner kept turning off and wouldn’t hold the temperate set. It got pretty warm.
Thera, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nice asthetics , but that’s it
It was obvious this hotel had been around years . The luster of new, had worn off and they no longer cared about their guests . Maid service was spuratic , front desk person was sleeping in back room and we couldn’t get anyone to help forever , pool had trash in it, we never saw it cleaned , restaurants were closed except one that was very expensive. Drink machine didn’t work , no other place to get drinks unless you walked to casino . Casino had zero music - didn’t allow drinking in casino while gambling ( had to drink inside bar area ) and no smoking inside . Aside from all that , the location is so far from Amy town or other restaurants, we only ate one meal a day when we left and drove 20-30 minutes away . It states this is in Santa Fe and it was not .
Ronald, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel casino. Enjoyed our stay and gambling.
Teresa, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hi: My name is Manfred Schreyer, and I arrived on Saturday, Aug. 24th at the hotel to visit the Opera. I checked in late afternoon, changed, went to the Opera and afterward I visited with my friends. I arrived back at approximately midnight at my room and noticed that the A/C in my room (I believe it was #2123) was very, very noisy, and I woke up multiple times from the noise of running and off/on switching. In other words, I DID NOT have a pleasant night at the hotel. The next morning I told the front desk about it and her answer was: "We could have switched your room, if it was noisy" -REALLY??- You know to pack up clothes, etc and to switch room is crazy in the middle of the night! I am very, very disappointed in my stay and in the facilitation of the process. Before I write a Google review, I would like to inquire about if you would accommodate a discount process for my next stay, because I believe my previous stay was unacceptable for any guest. I previously had written a message on your Facebook Page with no repsonse from your end. Respectfully, Manfred Schreyer
Manfred, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobbie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ricardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stefanie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 2-night trip
Verified Hotels.com guest review