We stayed for 2 nights in Oct 2024. The positive points are that the hotel is close to Paddington station. Our room had clean bed linen and towels. The heating is excellent. The staff are very helpful and friendly. Minus points are check-in (requires photo ID of each guest & £100 security deposit per room). There is no lift, so if you are 4th floor and have heavy luggage, you will struggle to get it up the narrow stairs on the higher floors. Rooms are small and have various things that don't work like bedside and bathroom lights. In our case, I had to rehang the shower doors as they had come off their runners. After help from reception, we got the shower to produce hot water by turning on the sink tap. The curtains do not fit properly and aren't blackout, so if you have a front room you will have the blinking yellow light of the zebra crossing while you are trying to sleep. At £125 per room per night, I would never stay here again.