4/10 – Redelijk
15 maart 2025
Disappointment honesty
My stay at this hotel was okay, but the customer service and cleaning staff left much to be desired. Unfortunately, I had a very unsettling experience when one of my tablets was nearly stolen by the cleaning crew. After realizing I had left it in the room, I tracked it back to the hotel and even played the sound to locate it. Instead of being helpful, the manager dismissed my concerns and suggested I just report it lost or stolen—without even considering that his staff might have it.
Sure enough, after tracking it again, I found that a member of the cleaning crew had taken it. Even after this was brought to the manager’s attention, he took no real action or accountability for the situation. No apology, no assurance that it would be handled—nothing.
Overall, while the stay itself was decent, the lack of integrity and poor customer service from the staff overshadowed everything. I wouldn't recommend staying here if you value security and honest service.
Teretia
Teretia, gezinsreis van 1 nacht
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