10/10 – Uitzonderlijk
31 december 2024
Make a few changes please.
Usually we enjoy our stay. We stay here all the time, if it's not available we change our plans. However, I'm not sure if there's new management, but it went from no incidental to 20 in cash, to 50 in cash. We asked for the 1st floor and they said they were sold out but we were the only ones there for 2 days... literally the only cars except ours was the workers. I'm a choice member and usually i can get a noon checkout, with this stay the agent was dead set on 30 minutes. We just went ahead and left at checkout. When it was time for towels, we gave them the dirty ones and the guy gave us a floor mat and a bath towel. We'll stay again because we do like it. But they might need to add the incidental charge changes on the website. Retrain housekeeping. And lose the attitude when something is questioned. When i questioned the incidental charge recent change, i was told if i didn't like it i could stay somewhere else. I just wanted to know why it keeps changing, i didn't have a problem paying, but i was short because of the unexpected change. Kindness goes a long way.
Sadie D
Sadie D, reis van 2 nachten
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