Grand Master Suites

We booked a 2 bedroom luxury apartment and the room and service was completely different to that advertised. There were many maintenance issues including: broken external sliding door lock, missing and loose tiles, shower heads broken and kept falling down, soiled and stained furniture. The room was not serviced daily as advertised. We tried to contact them during our 4 day stay and they did not answer phone calls and did not respond to Whatsapp messages. They finally responded after we had checked out offering clean towels and room servicing. The kitchen was also missing a number of utensils so it was difficult to cook for a family. The drain pipe under the sink came loose and flooded the kitchen and we could not contact anyone. The hotel is in a good location however we would strongly advise not to book this apartment.

Bad Bad Bad

The service was great from the front desk staff (esp. Alessandr) to the maintenance and cleaning staff were wonderful. The location could not be better, and I would recommend to anyone!

Everything was amazing... location, cleanliness, comfort and stuff. U can easily reach it from Spanga Metro Sation, almost 5 min walking, The street was full of shopping stores, other convenient stores and large super markets. if u like walking, then u can visit most of the sightseeing by walking average 20-30 minutes, Spanish leders are almost 1 minute walking. Would definitely do it again

It was a wonderful experience the rooms were spacious and clean the WiFi could have been better considering for many the only connectivity they have is in their rooms, for business, family, and various uses. Other than that everything was wonderful.