Kokotel Krabi Oasis

Awesome stay with friendly staff who can speak English. Clean room and good food too.

Good hotel. Big room (although with new views), small swimming pool, nice staff and great breakfast.

Really nice hotel. Very clean and staff are great. I recommend staying here. The location could be better in that the walk down to the beach is along a road that has no paths. Bit tricky. But ok. The main thing the hotel could do to improve would be the breakfast. It is the same each day and mainly an Asian breakfast. Considering most guests we saw at the hotel are western I would think the hotel would be better serving breakfast appropriate to the guests.

Don't stay here. Rooms are basic and clean. You have to pay for everything in the room, even tea bags. If you have a room without a balcony there’s no ventilation or no natural light. It’s still under construction so if you’re in the wing with construction going on, it’s very noisy from 8am. The staff had the worst service we received in Thailand. Their favourite phrase was ‘sorry cannot’! Hospitality in Thailand is generally good and if you have special requests, most hotels accommodate these. Kokotel is an outlier. The staff are not at all accommodating for anything, being with changing rooms due to problems in shower or ventilation in the room, to making a vegetarian option for breakfast. If you are a vegetarian, avoid this hotel. Although they make noodles for breakfast (with meat), a simple request to make a small portion without the meat seemed too much of a request. The staff said "sorry, cannot!". They recently built a play room which is not child friendly at all! The edges of most structures has sharp edges. It has no ventilation and a very foul smell! The hotel feels like you’re staying in a box! It was easily the worst stay in our trip in Thailand! I wouldn’t recommend this hotel to anyone mainly due to the lack of hospitality.

nice hotel with family friendly. A big play room for my girl. such a good comfort hotel.