We arrived into AZ later than expected so Mark had the door already programmed with very instructions that he emailed us. Upon arrival, we walked in and the condo was extremely clean, had fresh linens on the beds, clean towels in the bathroom, and a ton of snacks and a fridge full of water and soda. Mark came out the next morning to review all of the details and answer any questions that we may have. He offered suggestions on places to visit and the condo even had maps of local attractions. The condo has pans and utensils if you prefer to cook, and a washer and dryer which came in handy (they even procide detergent and fabric softener). I can't say enough positive things about this condo, will definitely stay again when in the area. Thank you, Mark and Kim.