2/10 – Matig
18 maart 2025
Compelled to write my first ever review
The parking lot is a lie, the gate code they give you does not work.
The hotel rooms are not actually at the address they give, they provide the real address on your check in date. The actual address is on a sketchy street riddled with homeless people along train tracks. I arrived alone at night and outside of my room was a man in a ski mask staring at me as I tried to gather my things. Terrified, I went to the restaurant they own in tears trying to figure out what to do. A host at the restaurant got in my car and drove with me to the other building to escort me in. Totally uncomfortable, but very nice of him to help me.
There is no front desk or onsite hotel staff and it does not feel safe.
It is extremely loud, as trains pass by outside your window all night long.
The walls are dirty, the vents are caked with dust, the bed was so hard and uncomfortable, the phone and refrigerator do not work.
The hotel will charge you a cleaning fee for pets even though they don’t tell you about this until after the fact. They claim to be pet friendly but there is a secret set of rules they don’t divulge.
Hilariously, my dog is a service dog who absolutely left no trace and they are illegally trying to charge a cleaning fee for him being there. I am taking legal action.
An all around nightmare of a place that tries to profit by using the “gotcha” business model. The receptionist finds joy in being an awful human being.
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