Good to stay for chalet experience. Walkable but a bit far from Brienz lake and lake trail from the hotel side is not that pretty. Better to drive to Iseltwald.
Service quality varies by who you meet the staff. The lady who had leggy hair at reception looks very negative keeping said No, we can’t, we don’t whenever I asked, which I was serviced on the other day. She took away my a little good stay experience and memory during the stay. Other than her, everyone was so kind and full of hospitality.