Our family stayed at Hotel Ziggy Los Angeles, and unfortunately, it was a disappointing experience overall. We felt we paid a premium for very minimal value.
To start with the positives, the staff was generally very friendly and accommodating. However, the lady in the breakfast area displayed double standards in her behavior, which was off-putting.
The room itself was far from satisfactory. Located on the first floor, it was slightly humid, had some ants (though not too many), and lacked any sort of view from the window. Privacy was compromised due to the thin walls, as we could hear noise from the neighboring rooms and upstairs. The worst part was the unbearable noise from the ceiling whenever the people upstairs walked around – it sounded like bombs going off.
Breakfast was minimal, and inconsistencies made it worse. For example, cheese was available on the first day but not on subsequent days, which felt like a basic oversight. Additionally, Hotels.com mentioned that the resort fee ($40 per night) included coffee in the room, but coffee was only available during breakfast hours in the lobby. This felt misleading and added to the frustration.
Lastly, the valet parking was outrageously priced at $65 per night. While the valet staff was courteous and efficient, the cost felt unjustifiable.
Overall, this hotel did not meet expectations, and we wouldn’t recommend it unless improvements are made to justify the high prices.