Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
What's nearby
Puerto Morelos Beach - 13 min walk
Crococun Zoo - 3 min drive
Puerto Morelos Town Square - 8 min drive
Ojo de Agua Beach - 11 min drive
Petempich Bay - 14 min drive
Getting around
Cancun Intl. Airport (CUN) - 22 min drive
Cozumel Intl. Airport (CZM) - 25.8 miles/41.5 km
Restaurants
Market Cafe - 4 min walk
The Kitchen Table - 9 min walk
Bordeaux Restaurant - 14 min walk
Sports Bar - 12 min walk
Sensai - 9 min walk
About this property
Dreams Sapphire Resort & Spa - All Inclusive
At Dreams Sapphire Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 15-minute walk of Puerto Morelos Beach. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 7 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this luxurious property include 6 bars/lounges, a fitness center, and a sauna. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
Kayaking
Snorkeling
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees
Lessons/classes/games
Aerobics
Dancing
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Languages
English, Spanish
At a glance
Hotel size
488 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Children's club
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:30 AM
7 restaurants
6 bars/lounges
2 poolside bars
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Traveling with children
Children's club
Free water park access
Children's pool
Mini golf
Playground
Childcare in room (surcharge)
Trampoline
Children's games
Toys
Beach toys
Stroller
Paddleboard on site
What to do
On the beach
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Archery
Mini golf
Kayaking
Paddleboard on site
Shopping
Pool table
Air hockey
Foosball
Table tennis
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
4 meeting rooms
Conference center (8295 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Water sports equipment
Paddleboard on site
Romance packages
Facilities
14 buildings/towers
Built in 2001
ATM/banking
Garden
Terrace
Fitness center
3 outdoor pools
Free water park
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Policies
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
Also known as
All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property
Frequently asked questions
Does Dreams Sapphire Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Sapphire Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Sapphire Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Dreams Sapphire Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Dreams Sapphire Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Sapphire Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Dreams Sapphire Resort & Spa - All Inclusive also has 2 poolside bars, 6 bars, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Dreams Sapphire Resort & Spa - All Inclusive?
Yes, there are 7 onsite restaurants.
Does Dreams Sapphire Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Dreams Sapphire Resort & Spa - All Inclusive like?
Dreams Sapphire Resort & Spa - All Inclusive is located on the waterfront, a short 4-minute walk from Arrecife de Puerto Morelos National Park and 13 minutes' walk from Puerto Morelos Beach.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Dec 23, 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Demond
Demond, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Nestor jorge
Nestor jorge, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2024
Jermaine
Jermaine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
We got a last minute deal to Dreams Sapphire and were so happy with our stay. Rooms were perfect, mini bar was great and stocked, resort food was very very good - perhaps one of the better we have ever had. We got a taxi into Playa Del Carmen one day and were helped by the VIP table. Ubers are not really a thing so its kinda expensive but fun for a day.
Beach was taken care of, pool had alot of fun and lots of waiters, restuarants were awesome. We only waited one night and knew we would so had a salad at the buffet before. Overall- we would be back easily.
Krista
Krista, 4-night family trip
Verified Expedia guest review
4/10 Fair
Sep 21, 2024
Check in and checkout is horrible.
Puneet
Puneet, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 20, 2024
Great place to stay
Carlos
Carlos, 2-night romance trip
Verified Expedia guest review
6/10 Good
Sep 19, 2024
The beach had a lot of seaweed built up on beaches. It was not a very nice beach at all. The pictures were misleading. Although we understand it was low season, the bars closed early and only certain restaurants were open each night without warning as to which would be closed. This made planning where to go difficult. The buffet was also fairly minimal with poor options.
The staff were great though and we had a very enjoyable excursion. The beach bar is also great but it took us a few days to find it.
Danielle
Danielle, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
Great stay
Marisol
Marisol, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
We stayed at the indigo club and it was great. We will be back
Carlos
Carlos, 4-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 17, 2024
sharon
sharon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Jonathan
Jonathan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
I would totally recommend.. it was awesome!!!
Veronica
Veronica, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 16, 2024
Satchel
Satchel, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 15, 2024
In a main buffet a little bit too hot, but overall nice place, nice people, nice beach.
Valentin Lvovich
Valentin Lvovich, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Very nice, kind staff, great food and pool and beach. Highly recommend
Laura
Laura, 3-night trip
Verified Expedia guest review
2/10 Poor
Sep 10, 2024
Alnawaz Fatehali
Alnawaz Fatehali, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Amé las instalaciones el servicio 10/10 recomiendo este lugar
Julio Ernesto Cardenas
Julio Ernesto Cardenas, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
My friends and I absolutely love the resort we stayed at. Didn’t know location was so far from convenient store. Other than that Everything was great!
Taishima Cannie
Taishima Cannie, 3-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 6, 2024
Hard to reach and not understandable
Brooke Tiffany
Brooke Tiffany, 3-night trip
Verified Expedia guest review
4/10 Fair
Sep 5, 2024
Amanda Gail
Amanda Gail, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Yesenia
Yesenia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Amanda
Amanda, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
This was a very nice getaway for a few days. The food was good, room was in a great location and clean, staff was very helpful and friendly. It was a great place to relax and enjoy our time together. It was safe.
I wish the food options were visible and we did not need to use the app. Went to dinner a few days and the restaurant was closed that night. The entertainment was lame. No excitement at the pool during the day but was okay in the evenings.
We truly enjoyed ourselves!
Jenny
Jenny, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
We really really enjoyed this hotel. Our 5 kids also had an amazing time. We went to celebrate my wife's 50th birthday and she also had a blast! Room service was available 24/7, te preferred club was one of our favorites. The rooms are clean and beautiful. The food is delicious, the drinks also delicious. The restaurants are nice and the employees do their best to make you feel great!! We will definitely be back. Thank you