Radisson Blu Edwardian Kenilworth Hotel

heel goed ontbijt!

The room was rather pokey, very poor lighting, no bed side reading light, and claustrophobic, The window looked on to old cigarette ends and a metal ventilator. The bathroom was almost unusable as to get into the shower you had to be a contortionist or put your foot in the toilet, consequently my husband could only shave and flannel wash.

It was a weekend break and a thoroughly pleasant place to stay and a very convenient location.

Great location .. friendly staff

Decent hotel, well located but rooms are small

I only stayed one night, and found it to be a nice place to stay, with a large variety of breakfast options in the free breakfast. Room is small, but I think that's normal for London. I could kind of hear the TV from the neighboring room, which was a little annoying but I've definitely been in worse. It was also a little strange that they had stairs within a floor, so after taking the lift to my floor, I still had to go up ~10 steps to get to my room. It wasn't a problem for me, but worth asking for a room that doesn't require stairs if it's a big deal for you. Overall property was in good condition. I would recommend and stay here again if I'm on another business trip.

Great location, perfect walk to everything, plenty of restraints and nightlife close by.

Check in was smooth and the lady at the reception was polite and helpful. There is only one lift to use, which, at times, meant you would have to wait for other hotel guests to finish first. The housekeeping was, by far, the biggest let down of this hotel. When we got into the room neither the bathtub nor the toilet seat looked cleaned. We called the reception to send the housekeeping staff back whilst we grabbed a drink downstairs. After our drinks, the states o them were still the same. So we paid extra to have a bathtub in the room, which looked and felt too dirty to use... The toilet was not installed properly, the seat is leaning towards one side, if you have a bad back, like me, this will help you to dramatically shorten your toilet visit and consider using the toilets by the lobby! During our 5 nights of stay, we found the housekeeping staff sometimes left you with fresh clean sets of towels, sometimes they will take all your used towels and leave you with only one set of clean towels and sometimes they will only replenish one set and leave one used set... Sometimes they replenish your free bottled water, sometimes they do not... sometimes they replenish your coffee, sometimes they do not... (what a great way to keep your guests on their toes) Overall, the rooms are fairly quiet, not much of a view from the room, but you do get a decent night of sleep. However, still very disappointed with our stay, I would stay somewhere else next time in London.

Enjoyed our stay, quite a small room which was affected by a noisy sound outside the room, possibly an air conditioning or vent not from our room. Good shower room with quality fittings and a good storage area/wardrobe area. Breakfast was excellent and we came back and had a very pleasant lunch as well.

Overall a disappointing experience for the price we paid for. The Radisson hotels are not cheap and you legitimately have a minimum of expectation in terms of service and quality. Although we knew we had booked a standard room we did not expect it to be that small. On the positive side the bed was comfortable and both area (bathroom / bedroom) were clean. The two major disappointments were: - The waiting time at the desk (more than 15 minutes to pre-check in, then another 15 min to finally get our keys later the same day). It looks like the staff was overrun by the number of guests. - The breakfast experience: The staff kept complaining about their job and by also seeing new guests arriving. Although they make an effort to be kind and courteous with you, you feel like you are being a pain to them. You have to do everything by yourself (request coffee, ask for bowl, ask for spoons), and worst of all we had to unload our table from all the dishes that piled up as none of the staff seemed fancy to do it. I would not stay again as it is very overpriced for the service you get. The location is the main plus .