We were really excited about being able to bring our dog to this establishment. Our room was located on the 2nd floor and when we got to the room, there was CARPET in the room that was covered in pee stains! It was awful. It smelled like establishment attempted to clean the stains and there was a musty smell left in the room. Seeing the numberous large urine stains was disconcerting to say the least. We were trying to make the best of it, but when I was in the powder room area, one of the front windows would not lock and was loosely sitting in the window frame. That was my last straw. I called the lobby, spoke to the attendant and told her I was VERY unhappy with the room because of the urine stains and window. I couldn't believe a hotel that catered to families with pets would have CARPET in the hotel room...and would rent a room that had obvious urine stains locate throughout the room! The lobby receptionish calmly told me no problem, they could move me to a room that didn't have carpeting. My thought was, why would you put a guest with pets in a carpeted room, knowing the risk pets can cause if they have an accident?...but, I was willing to give the hotel another chance because it was later in the day and we weren't about to start looking for another pet-friendly hotel if they could make the issue right by us. Luckily, we were put in another room that had laminated flooring throughout, windows closed and it was much-better suited to our stay.So disappointing! :(