Alle accommodaties in Punta Cana, La Altagracia, Dominicaanse Republiek

Kies datums om prijzen te bekijken

De prijs is € 361
Prijs beschikbaar op 05-04-2023

Kameropties

Beoordelingen

8,2

Zeer goed

9,0/10

Netheid

8,2/10

Personeel en service

8,3/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,5/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Goed

The day I arrived my bed was made, but apparently the sheets were not changed from the previous guests!! They changed it promptly, but the feeling of unclean just stayed with me. The next morning I wanted to make a cup of coffee, but the machine wasn't working, it took three days and complaining to finally get a working one. Had to make calls to get some bottled water in the room's refrigerator.... which they were supposed to replenish daily. The dining room service was extremely slow!
Erika, reis met vrienden van 7 nachten
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10/10 – Uitzonderlijk

Excellent
Sanabe, reis van 2 nachten
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8/10 – Zeer goed

Florisvaldo, reis van 7 nachten
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8/10 – Zeer goed

Overall it was a great vacation and great place to stay. However, there were definitely pro's and con's. Pro: So clean! Rooms were beautiful (we had a pool room) Small feel and easy to move around the resort. Breakfast, Steak House and Hibachi were good. Front desk staff were very nice (Ruth) and helpful. Easy to set up excursions. We tipped so drinks were strong and service was fast. I really loved all the different cultures at this resort! Con: Marco #1 was so charming we agreed to listen to timeshare with zero intention to buy. Cris gave us the sales speech and while she was a nice girl, going to university for accounting, she became very rude once we apologized and told her we truly had no intention to buy. She said we were wasting her time, uhhh excuse me, you're wasting my vacation lol. We walked out. AVOID the sales people! Food was just ok, but when they are serving 100's of people a day I get it. "Mexican" was not Mexican...just rice and guac. Evening Buffet...was a BIG NO for us. I don't know that I would bring my kids here, the shower is see through to room, so not sure how that works.
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4/10 – Redelijk

No heated pools. Beach and water has lots of alga… you can’t even get in the water. Excessive pushing for timeshare. Food average.
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6/10 – Goed

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10/10 – Uitzonderlijk

Our stay in mid-December was excellent. Both families (with younger children) had a good time. - Front-desk staffs were friendly and helpful, especially Jeremi. - Room was clean and modern, and fairly quiet - Our rooms were close to the main Hall/Building and restaurants - Evening entertainments were fantastic, both for adults and children - Buffet Hall is a little small but had all the essential selections/stations - Pools are nice, enough chairs around the pools, not super crowded - Swim-up bars were well staffed (packed with some overly excited middle-aged couples/friends of course) - Beach was a little disappointing. It is small. Seaweed issue as many have stated. Water wasn't clear and sea floor was very uneven/bumpy. - Timeshare/Membership sale presentation was expected and we didn't feel they were too pushy. We politely declined the offer/opportunity and we were out in an hour which wasn't too bad knowing that everyone was trying to do their jobs.
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10/10 – Uitzonderlijk

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4/10 – Redelijk

My stay here was fine until it wasn't. I stayed from Dec 12th- Dec17. My birthday was on the 13th. On Dec 15th, i went to use the bathroom around 7pm to get ready for an 8pm dinner reservation. I closed the door behind me. When i tried to open the door again to come out, to my suprise, the door handle broke, trapping me in the bathroom. I AM  SOLO TRAVELER. Thankfully, i had my phone on me and called the hotel main line. Unfortunately, the number they have on their website is for decoration, because i called 20x and no one answered! My next option was to reach out to a guest who had been staying there when we met, and i told her my situation. I asked if she was still in the resort, and if so, if she could call front desk and send someone to get me. She had actually already checked out of the resort but kindly called the front desk from her home. She called for 30 min straight before she reached someone. I was trapped in the bathroom for a whole hour before anyone came to get me. If i didnt have my phone on me i truly dont know what i would have done, and that thought is what terrifies me. I went to the front desk on Friday morning and spoke with someone about what went on. All they did was take a report, say sorry and offer to switch rooms, which i declined because that was my final night anyway. This was an extremenly dangerous situation! Being trapped in a bathroom, while alone, and calling for help and no one answering your calls is infuriating. Never again!!
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10/10 – Uitzonderlijk

THIS RESORT WAS GREAT. I WENT FOR A 60TH BIRTHDAY AND THIS RESORT WENT OUT OF THIER WAY TO MAKE MY FRIENDS BIRTHDAY THE BEST IT COULD BE...
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