SureStay Plus by Best Western Orlando International Drive

The rooms were ok nothing too bad nothing too fancy, they served its purpose to give us a place to rest everyday. Now I don't know how the restrictions really hurt this place because it definitely felt like false advertisement. The free breakfast buffet was replaced by a bottle of water an apple and granola bar, room service was only by request but don't expect it to actually get it, I requested it two days in a row and nothing finally gave up after the third try. The free shuttle to the parks is a total lie all together there wasn't no metion of it not even a "sorry due to covid 19" nothing so I'm just going to assume that its a lie. Overall not a total "gross never staying here ever again" but many of the perks that might make it a deal are not worth it.

07/24/2020 The hotel is rundown and dirty. The photos look nothing like the hotel in real life. The breakfast was a water bottle, an apple, and a small granola bar. We found many broken fixtures and items in the room. The mattress in the couch was so old that it had absolutely no cushion left and was just springs covered with a musty cloth. No one could possibly sleep on it. The comforter on the bed was so old and flat that it was barely thicker than the sheets and the pillows were definitely past their prime. We paid $73 for the night and it was not worth it at all. Definitely wouldn't recommend.

The price was appealing. Close to Universal. Had no room service the entire week. Towels didn't get replaced, no amenities in the room. Took forever to get hot water in the shower. I suppose if you're on a budget it's acceptable. It was nice that there were only 2 other people there

I was appalled by the room Coffee but no coffee machine No soap Lamps had no lightbulbs A/C not working Beds had springs popping all night when you move Room had musty smell Carpet was wet and had a musty smell Very disappointed Picture on website DOES NOT look like what you get My suggestion don’t book

Great location! The rooms are updated and clean. The pillows could be better. They were very flat, but using two was too much! Overall, it was a good experience.

The shower on the 4th floor, took about 15 minutes to get hot. The air conditioner was so loud, it would wake all 4 people in the room.

Dissapointed

Our stay was good. Shower did not have a curtain that fit the tub so water sprayed everywhere when we would try to shower. We had to use many towels to soak up all of the water. Other than that the staff was nice and accommodating and the continental breakfast was good.

The room has lots of ants. Also they would not let anyone check in early even when rooms are available.