Park Grand London Kensington

Disgusting. Pubic hairs throughout the room, especially the bed. The bath was covered in an almost impossible amount of hair. I cannot believe that hotels.com have this establishment on their website. A day on from this visit and I am still itchy from the sheet

Very good customer service. Friendly and couldnt do enough for us. Mix up at breakfast and they didn't charge. We didn't have to ask. Lovely food in restaurant in evening. Large comfy room with complimentary fruit and water. Room overlooking street. Close to station.minutes wslk earls ct. On arrival orange and cakes

Very good hotel

The hotel is very good with 3 minutes walk from Earl's court station with near by supermarket the wifi signal was not good at the room and i complained about this bjt nothing happened

Best thing about this hotel was location. A block from Earls Court meant most central London locations was a couple tube stops away. The staff was also very earnest is trying to correct problems I had with the room and overall property. But the property needs a facelift and the room was tiny and tired. See picture of threadbare towels. Also, they have perhaps the slowest elevator in Europe and only one of them, so each trip up/down to your room was an ordeal