Grange Clarendon

Well situated for the city....staff were excellent and attentive to anything we may have wanted..i would definitely stay here again 😁 My husband and I will return here.

Nice, helpful staff. Room was a good size. Location was terrific.

Arrival to check in, greeted by a non smiling lady (bad start already) who informed us that check in on Friday and Saturday is 3pm not 2 pm (I went back on line, it's in the small print). She offered to stow our luggage while we explore, or we could wait til the room was ready. So while the words were there, the basic friendliness of a reception was entirely missing. The room was ready fairly quickly and a very friendly concierge showed us to our room. He was the friendliest person we'd encounter during our stay. Getting to the room was a maze of narrow hallways and doors that were difficult to get through with large cases. The room, nice size but only tiny space at bottom of the bed to get by. The massive bed was really appreciated, however the pillows were an absolute let down. Comfy bed, bad pillows. The bathroom, on the surface of it appears nice. Good size, shower and bath a little small so no couple showering. The grout in the towels is in desperate need of deep cleaning or renewal. There was mould in the corners around the bath. And under the sink bowl were 3 mysterious brown splodges of unknown origin that remained for our entire 3 night stay despite daily housekeeping. The noise in the morning from housekeeping meant that any attempt at a sleep in was completely futile. The hotel has potential to be really nice with a few adjustments, but on this occasion I wasn't overly impressed.

We had a great room looking out over the garden. Lovely and quiet for a London hotel. The room was exremely comfortable

Clean facilities, friendly staff. They did not have a safe in the room, or Air conditioning - we were on the third floor and the room was hot at night even though it was cold outside. We also had the hot water run out while staying there - it was fixed within a few hours. Bed was not very comfortable either.

Clarendon was wonderful. The staff were bilingual, friendly, attentive, very helpful with tips on local attractions. The room was clean, spacious, neat, great tea. Located two blocks behind the Brit museum and ver close to train, parks, lovely area. Highly recommend it.

The room was small and bathroom tiny...almost impossible to get to the toilet due to the shower. The shower doors were literally hanging off and kept banging. The tv has 2 large black lines going down the picture...which we realised was due to damage...they were cracks all the way down the screen. But worst of all, there seems to be a huge problem with dampness! The entrance hallway stank of damp, luckily the room didn’t or we wouldn’t have stayed. How this has averaged 7.8, I’ll never know and would question whether some of the reviews are genuine? The only plus was the location, which is a quiet street...We didn’t spend much time in the hotel and didn’t really want to. Just used as a base to explore London. I put it down to experience and will spend the extra for a nice hotel next time.

We were given a basement room initially. Small and dingy. There was mould on the ceiling and tiles in the bathroom, wallpaper peeling off the walls in places, mould around the window ledge, very little natural light as facing a wall, threadbare and worn carpets at the edges with staples protruding, extractor fan in bathroom constantly running, threadbare divan base and awful, squashy old mattress. Frustrated that ALL their double rooms are supposedly ‘superior’ rooms. Moved to a room on third level. Better light but also mould on ceiling and tiles in bathroom, thick dust on skirting boards and plug sockets, marks on wall and peeling wallpaper, sloping floor and you had to side-step to move between the bottom of the beds and wall. However bed was twins with a proper mattress across and much better than previous room.

Really good location for visiting central London. The hotel is set in a very quiet "place" and is surprisingly good. The staff are very helpful and nothing is to much trouble.There is a cool garden area to the rear of the hotel which was excellent as the temperature in London was over 33C during the August Bank Holiday. We had the double superior room,which although not overly large,for two people that are not going to spend a lot of time in the room it is more than adequate. I have stayed at many more expensive hotels in The Capital,and I have to say that I would stay in the Clarendon in preference to many. Overall an excellent experience and really good value for money

Amazing staff and clean, comfortable room!