My experience was awful from start to finish. First, the room was nowhere near acceptable. The “shower” was simply a showerhead awkwardly placed in the middle of the bathroom with only flimsy shower curtains around it. Water splashed everywhere, making it extremely inconvenient and dangerous—my mother almost slipped.
To make matters worse, there were bed bugs, and I had a severe reaction to the bites on my arm. When I informed the staff, they brushed it off and did nothing to help. Additionally, the hotel advertised air conditioning, but there was none. When I brought this up, they admitted it wasn’t available and offered a plug-in fan that barely cooled the room. Additionally because I was having a severe reaction to the bug bites I had to sleep in a sweatshirt in a ROOM WITH NO AIR CONDITIONING.
We also ran into issues with airport transportation. The hotel posted a rate for the airport fare, so we asked them to reserve a taxi. When we arrived at the airport, the taxi driver charged us an extra 20 euros more than stated on their fare list, and even though I had a confirmation from the front desk, they had told the taxi driver to charge the extra 20 euros. Which the taxi driver showed us the text. This was hands down the worst hotel stay I’ve ever experienced. Save yourself the frustration—stay somewhere else.