8/10 – Zeer goed
10 januari 2025
The property itself is very beautiful and our room was very beautiful. The facilities were very clean and well maintained… The food was horrible and we still having stomach issues. Javan, at the adult pool bar was amazing and took great care of any needs we had throughout our stay, he was friendly n attentive…a lot of things were never told to us that we needed to know, we did not know the steak dinner was an extra cost until the end, the cabanas should be first come first serve…we paid allot for all inclusive, but allot of things had hidden fees…we were not told about the switch in the room to get room service, our room was not cleaned for 2 days of our stay…the staff was friendly and had no issues…there are some language barriers but we worked through it…we called one night to get room service and ordered food but it was never delivered…overall, we had a great time and truly enjoyed ourselves… the couple message was the highlight of the trip…very very relaxing
Herbert
Herbert, gezinsreis van 5 nachten
Geverifieerde gastenbeoordeling van Expedia
