Very satisfied about my 6-nights staying in this hotel. The hotel were I normally stay in Bangkok was full booked, so I had to find another one and I tried the citichick. I've stayed in room 503 and it was very clean, very fashion, and looked quite new/recently renovated. The airco was working perfect, the bed was comfortable, and the whole room was pracitcal devided. Off course you can Always find negative points, but I'm not an hotelinspector and I don't think it would be fair. For example the shower is quite small and the water runs in another part of the bathroom, but what does that mean!? This hotel is in soi 13, but to go to the sukhumvit road and the BTS, you better go via soi 11 (which is ta very busy street). Its a 6 minutes walk. The area is very noisy and busy because of the nightlife, but the hotel is extremely quiet. To give you one example about the vision on customers from the manager : I'm a non-violent person, but when something is not working I can become a little bit agressive. The remote controle was not working and instead of saying it to the staff I broke it because I was nervous. I told this honestlly to the manager and said that i would pay for it, but she said that they would repair it without a cost for me. Great service. Next time I will go back to this hotel!!