Nobody to greet me on arrival, had to drag my bags to reception before anyone offered help, Repeatedly came to the building during my stay and the door men were either distracted chatting, or just plain absent.
Housekeeping would rearrange my room, including closing the lid on my laptop, and worse, totally unplugging it so it ran out of battery. Perhaps stupid of me to be doing this but that laptop was running a crypto trading strategy which was suddenly just offline with money in the market. Cost me a few thousand $ and I'm still stuck in a position that's negative. I complained at the time. Sure, I shouldn't have been dumb enough to have this running on my laptop, but this is the first time this has ever happened.
Room service sucked! People come here from all over the world, yet there are no British dishes on the menu, and no British desserts - where's the rice pudding, apple crumble, jam roll polly? And it's Christmas, no mince pies, no Christmas pudding? And, they screwed up my breakfast order on two occasions, having to take half of it back, and then leaving the other half to go cold, it was a total joke.
Bar area has zero atmosphere, and the one night I got drinks there all of a sudden the staff started coming out getting breakfast ready! Even the bar tender said it totally bizarre. Its a terrible bar, possibly one of the worst hotel bars I've seen.