We were asked to pay for breakfast after being told we have it included, room was very dusty and dark
Majs, Reis met vrienden van 1 nacht, 6 apr. 2019
Don’t book here
Filthy quilt and pillow, room stank of smoke..... not worthy of being called a hotel, a hostel would have been cleaner by far,and less smelly. Dirty bathroom floor. Please don’t book here.
Katarina, Reis van 1 nacht, 13 mrt. 2019
Clean and comfortable accommodation at a convenient location for my business trip. Tea- and coffee-making facility (e.g. electric kettle etc.) would be a welcome addition to the room.
Troy, Reis van 4 nachten, 20 jan. 2019
i arrived late in the evening and i found out that there was no soap, shower gel or shampoo in the room which i had to ask the next morning from the reception...the following morning there was no heat in the room and no hot water to take a bath...when i mention it to the lady in the reception she told me that they have a problem from the previous night and they dont know when it will be fixed...well in my last night and the following morning still they couldnt manage to fix the problem and there was no heat or hot water to all the "hotel"...ridicilous conditions for a hotel...
Simis, Reis van 3 nachten, 11 nov. 2018
Hotel Kaiser is inexpensive hotel close to the center of Cologne. Rooms are basic, but clean and comfortable. Breakfast is pretty good. The hotel staff is friendly.
Rafał, Reis van 4 nachten, 25 sep. 2018
Clean- cute and easily accessible from city centre. Worth the trip out to have peace and quite
Reis van 1 nacht, 25 sep. 2018
OK but not at this price point
Room was basic but clean and tidy however, it lacked a few things that I consider basics in a hotel room at this price point (€130 per night), air conditioning, multiple plug points, tea/coffee facilities and TV in moe than the native language. Another omission is a USB charging point but this seems to be an general omission rather than this hotels individual failing.
Bathroom was small but sufficient although a bath would have been a great addition after walking around Cologne all day. Only negative point was the step down from the shower was high and whist I'm able bodied didn't feel 100% safe stepping out of the shower without holding onto the towel rail onto a tiled floor.
The staff were excellent,they were friendly and helpful even though their English wasn't to a high standard they helped my son and I as best they could (our German is non existant so that isn't a complaint).
The breakfast (a €6 supplement) was well worth paying for as there was an endless supply of food for all sorts of tastes. Highly recommended.
Location was excellent as there are restaurants and the train/tram station within a very short walk. Negatives here was that there is a major bus stop outside which on a hot night when you have the windows open because of the lack of AC it is noisy.
Overall I would stay here again if it were cheaper (
Ian, Gezinsreis van 3 nachten, 21 aug. 2018
lovely little place walking distance to the square. Look forward to visiting the place again
heena, Romantische reis van 2 nachten, 21 aug. 2018
Comfortable and a lovely experience
Very lovely hotel. Clean and comfortable. The breakfast was good and the decoration of the breakfast room is very nice.
Ixchel, Reis van 1 nacht, 14 jun. 2018
Hotel entspricht der Beschreibung
Zunächst standen wir vor verschlossener Tür, aber nach einem Anruf bekamen wir schnell Einlass. Empfang und Verabschiedung waren korrekt, aber nicht übermäßig freundlich. Im Zimmer funktionierte die Beleuchtung nur teilweise. Das Frühstück beschränkte sich auf 2 Brötchen, 1 Getränk und etwas Wurst- und Käseaufschnitt pro Person.
Markus, Gezinsreis van 1 nacht, 4 sep. 2020