Have stayed here many times, this time I had booked a classic room, but was put in the accessible room, which is normally an option when booking, I do not like this room, I have no need for an accessible room. The bathroom is a wet room and understandably pretty big, but the towel rail is not a heater and it was very cold, the room is large but doesn't feel cosy, lots of room for wheel chairs if you need it, so for an accessible room pretty good, but I don't need it, and other rooms are much more cosy. The hotel was full so no option but to take it. Shame as I deliberately did not book this room. will still stay here as long as it is one of the really cosy rooms elsewhere in the hotel.