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Meer informatie en instellingen aanpassenOpent in een nieuw venster4,5-sterrenhotel vlak bij het strand met spa, in de buurt van Clam Pass Park
The A/C went out during the first night for the entire property and we were forced to…
11 jun. 2021
A lot of changes for Very poor service
10 jun. 2021
Deze accommodatie heeft aangegeven te voldoen aan de schoonmaak- en desinfectierichtlijnen volgens SafeStay (AHLA - VS).
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
De spa is dagelijks geopend. Gasten jonger dan 16 jaar oud worden niet tot de spa toegelaten.
Vroeg inchecken is mogelijk tegen een toeslag (onder voorbehoud van beschikbaarheid, bedrag kan verschillen)
Laat uitchecken is mogelijk tegen een toeslag (onder voorbehoud van beschikbaarheid, bedrag kan verschillen)
Parkeren kost USD 18 per nacht, incl. onbeperkt in- en uitrijden
Valetparkeren kost USD 28 per nacht, incl. onbeperkt in- en uitrijden
Extra bedden zijn beschikbaar tegen een toeslag van USD 30.0 per dag
Er wordt een ontbijtbuffet aangeboden tegen een toeslag van ca. USD 15.99 voor volwassenen en ca. USD 10.99 voor kinderen.
Huisdieren worden toegelaten tegen een toeslag van USD 150 per accommodatie, per verblijf.
Assistentiedieren zijn vrijgesteld van toeslagenAangrenzende kamers kunnen aangevraagd worden, afhankelijk van beschikbaarheid. Informeer rechtstreeks bij de accommodatie via de contactgegevens in de boekingsbevestiging.
Alleen geregistreerde hotelgasten worden in de kamers toegelaten.
Gasten jonger dan 16 jaar oud worden niet tot de spa toegelaten.
Gasten hoeven zich geen zorgen te maken door de aanwezigheid van een koolmonoxidemelder, brandblusser, rookmelder, beveiligingssysteem, EHBO-doos en raambeveiliging.
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, in de belangrijkste contactruimen zijn schermen tussen personeel en gasten geplaatst, er wordt regelmatig gecontroleerd of personeelsleden koorts hebben, gasten kunnen hun temperatuur laten meten en gasten ontvangen ontsmettende handgel.
Gasten kunnen hier contactloos uitchecken.
Individueel verpakte maaltijden zijn beschikbaar voor ontbijt, lunch en diner.
Elke kamer blijft minimaal 48 uur onbezet tussen boekingen in.
De accommodatie bevestigt dat deze voldoet aan de schoonmaak- en desinfectierichtlijnen van SafeStay (AHLA - VS).
Houd er rekening mee dat culturele normen en het gastenbeleid per land en per accommodatie kunnen verschillen. De gegeven beleidsregels zijn verstrekt door de accommodatie.Je dient vooraf te reserveren voor een spelletje golf en spabehandelingen. Reserveringen kun je voor aankomst maken. Bel hiervoor de accommodatie voor aankomst via het telefoonnummer in de boekingsbevestiging.
Deze accommodatie aanvaardt creditcards. Contante betalingen zijn niet toegestaan.
Inbegrepen bij de resorttoeslag:
We hebben alle kosten toegevoegd die door deze accommodatie zijn aangeleverd. Kosten kunnen echter variëren als gevolg van de duur van je verblijf of de unit die je boekt.
At this time they are only cleaning rooms upon request. I did ask for our trash to be emptied ( which didn’t happen). They need more trams for the beach. The hotel is nice and everyone was friendly.
Dawn, Reis van 4 nachten, 7 jun. 2021
Gecontroleerde Hotels.com-gastenbeoordeling
We booked a room for 3 adults for 6 nights, Sunday May 30 to Saturday June 5. I paid $2400 for the 6 nights. Upon arrival we were placed in a king room handicap accessible. There was no tub, the sink counter space was so tiny we had to use the ironing board for counter space. My children are 20 and 28, there was no way for us to all fit on one king bed. So they sent up a rollaway bed which was nasty, had springs poking up and impossible to sleep on. The gulf view I paid extra for was a rooftop. We sent the rollaway bed back since it was uncomfortable with the springs poking up. For 2 nights my 5’10” son tried to sleep on the couch (with his long legs hanging off). Completely unacceptable for a resort of this caliber. After 2 nights of extreme discomfort we were finally moved to a double queen room. (Thank you Hailey). The food at the pool bar was inedible- the chicken fingers were stringy, more like chicken jerky. They must have over microwaved them, they were like jerky strips. I guess the “resort fee” which was tacked on at the end wasn’t included in the $400/night, neither was parking. They also tried to charge us for 6 nights of a rollaway bed that was never used. No housekeeping but we didn’t request it so that wasn’t an issue. Overall, not a great experience. Overpriced for an almost motel 6 experience. Will never stay here again.
Sabina, Gezinsreis van 6 nachten, 30 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
The water slide in the pool was the best. The hotel room had a chip bag from people in the previous stay, hotel breakfast was absolutely horrendous, didn’t even bother to waste money on lunch or dinner there.
Gezinsreis van 2 nachten, 21 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
The room itself was beautifully remodeled and decorated but that’s about it... It’s the building of the old Waldorf Astoria hotel and needs some serious updates!!! The building itself needs to be pressure washed, it’s black all over, the pool area needs sprucing up too or at least clean up and hosed down the birds poop on the chairs! The Greek restaurant on the beach sounds fabulous but it had a fire three months ago, and is still not up and running, which should be noted for the guest before they make the trip to the beach!! Luckily the seafood restaurant onsite offers amazing food! Overall we were disappointed!
Gezinsreis van 2 nachten, 14 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
To begin
Andreia, Gezinsreis van 1 nacht, 8 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
Stay was horrible we checked in and there was supposed to be now Housekeeping due to Covid guidelines and, 10 am the next morning while we were sitting on the balcony, the housekeeping lady barged un-announced and my wife was in her underwear. we subsequently asked them to refund the next night and moved to the Ritz Carlton Hotel needs upgrades. we paid fr a suite $700+/night Door to balcony was broken and room is old and dated. We are awaiting our credit for the one night that the manager stated we would receive in a few days if not i will be charging back the whole trip
Stephen, Reis van 2 nachten, 4 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
Amazing and relaxing!
Miriam, Reis van 1 nacht, 2 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
We chose this location as an affordable option with beach access. The property is beautifully maintained, however the rooms need to be updated, since they still have the beige 90’s decor. The balcony was large and included big comfortable patio furniture. We ordered room service for dinner and watched the sunset! The pools were nice and well maintained, but a little small for this size property, so get there early if the hotel is fully billed if you want a lounge chair. The beach is the prized jewel of this property. The hotel runs golf cart shuttles there since the beach is on the other side of the bay inlet from the hotel. About a 15 min walk, but Shuttles run every few minutes, so no more than 5 min wait on shuttle ride. The women’s locker room in the spa was very small and needs to be at least doubled in size. Only 2 showers, toilets, and 2 sinks and the lockers were crammed into an area no bigger than a small walk in closet. I had the worst facial ever, that was way to rough and not relaxing, however the manager apologized for the service, refunded the charge and offered to provide another facial for free. Something not all service professionals do, so I respect the manager’s proactive response and would except they will address the issue now that it’s been addressed.
Laura, Reis van 3 nachten, 1 mei 2021
Gecontroleerde Hotels.com-gastenbeoordeling
The stay was nice, my only complaint is too many people and it was way too far from the beach. We had to share the trolly with people going to the public beach and they were even allowed to rent our chairs and umbrellas which made it hard for social distancing. Next time I will stay in a hotel that is right on the beach.
Rosario, Gezinsreis van 2 nachten, 30 apr. 2021
Gecontroleerde Hotels.com-gastenbeoordeling
This trip was for our 10 year anniversary. I booked the large Suite with Sunset views and terrace and wanted to have a sunset roomservice dinner that night. I called 3 times prior to our arrival and was made sure we are getting a table setting outside upon arrival. At the arrival NOTHING was prepared, I asked again at the front desk for a normal table setting with place mats, plates and silver wear and napkins and wine glasses set up ON the table outside on this terrace. Again NOTHING. Outside the ambience lighting in the planters were broken and dry rotted and the shower was not draining while showering, the water spilled over so bad that the whole bathroom was flooded. This management is horrible and does NOT CARE. At the check out the Manager said "Sorry" but did nothing to make my pain go away! THIS would not have happened at the RITZ CARLTON.
Marc Andre, Reis van 1 nacht, 15 apr. 2021
Gecontroleerde Hotels.com-gastenbeoordeling
