My husband and I stayed here a couple years ago and loved it. This trip was a disaster. First we booked online and our receipt said we owed $61 at property. There was no mention of a pet fee remaining. We got to the hotel to check in and were told we owed $178. We sucked it up, after several back and forth convos, paid the fees and decided to stay. The heated pool was disgusting. Other hotel guests were using the net to clean it, there was a lot of debris floating on the surface. The bed was so high I had use a chair to get up in it. The shower literally only had one heat setting, super hot. Even with the do not disturb sign the housekeepers kept knocking on our door, we had one just open it and walk in. We booked a double queen room, months in advance, and were told all that was available was a king. Needless to say, we were not impressed. We were here for our anniversary and this stay really put a damper on things.