Beverly Hills Plaza Hotel & Spa

Very nice hotel, clean and friendly staff. Pillows were not comfortable for me but the only negative staying here. Beautiful lobby, rooms and all around.

For me it's all about the details. The room was not as nice as the photos. It was a bit run down, the couch was kind of gross, no artwork in the room. The tiles in the pool need a deep descaling, housekeeping left a bottle of cleaner in our room. Breakfast service at the restaurant was totally lacking and inattentive. For a property like this and these rates I just expected a bit more.

The hotel is exceptional, they had a little remodeling going on, but all in all it’s a great facility

A quintessential LA hotel. If you're looking for the posh 5* experience book somewhere else. This hotel is awesome for those who know what to expect. Valet service is on point, check in and check out was a breeze, we knew what to expect so we didnt mind the little bit of stairs to get to our room. Overall, if you want to stay in BH (or so close youd barely notice that you arent) and you drive a car that youd like to valet and want a place to call home for a reasonable price (compared to BH) then this is the place for you. Ps. Hotel only accepts cards with chips, has rooms that dont need stairs but are usually the more expensive ones.

The size of the room was great. Comfortable mattress and beautiful bathroom. Unfortunately, service at the restaurant was very slow, and while a friendly staff, the food was mediocre. They were accommodating to special requests, but the bruschetta was soggy, and all vegetables (both asparagus and bolognese sauce) were very crunchy - as in closer to raw than cooked. The room itself only included 2 coffee pods, and would charge for any additional servings of coffee. Small issues in an otherwise beautiful location with very friendly staff.